Now&Then

Services

Seven disciplines. One standard.

Each service can stand alone or combine with others. Here is what each one is for, what it typically covers and what you receive.

Service 01

Custom Software Development

Build software tailored to specific processes where generic products fall short.

Typical scope

  • — Requirements discovery and domain modelling
  • — Back-end services, APIs and data models
  • — Desktop, web or internal tooling as needed

Deliverables

  • — Source code and repository
  • — Technical documentation
  • — Automated test suite
Stock photo: developer writing code at a desk

Service 02

Web Application Development

Create responsive, accessible web applications and digital platforms for customers or teams.

Typical scope

  • — Front-end and back-end development
  • — Authentication, dashboards and admin tools
  • — Performance and accessibility review

Deliverables

  • — Deployed web application
  • — Component library
  • — Deployment and usage guide
Abstract artwork of blue light lines across a digital grid

Service 03

Cloud Solutions

Design, migrate and operate infrastructure on modern cloud platforms.

Typical scope

  • — Infrastructure assessment and planning
  • — Incremental migration and containerisation
  • — Infrastructure-as-code, CI/CD and monitoring

Deliverables

  • — Architecture diagrams
  • — Infrastructure code
  • — Runbooks and monitoring dashboards
Stock photo: rows of server racks in a data centre

Service 04

Systems Integration

Connect separate applications so data flows reliably between them.

Typical scope

  • — Integration mapping and API design
  • — Middleware and synchronisation services
  • — Error handling, retries and logging

Deliverables

  • — Integration services
  • — API specifications
  • — Data-flow documentation
Interlocking geometric blocks representing connected systems

Service 05

Workflow Automation

Reduce repetitive manual work by automating routine, rule-based tasks.

Typical scope

  • — Process analysis and opportunity mapping
  • — Automated workflows, scheduled jobs and notifications
  • — Human review steps where judgement is needed

Deliverables

  • — Automated workflows
  • — Process maps
  • — Operating instructions

Service 06

UI/UX Design

Shape interfaces that are clear, usable and consistent.

Typical scope

  • — User research and journey mapping
  • — Wireframes and interactive prototypes
  • — Visual design and design systems

Deliverables

  • — Prototypes
  • — Design system and specifications
  • — Usability findings
Stock photo: wireframe sketches and a tablet prototype on a desk

Service 07

Maintenance & Technical Support

Keep software secure, current and working well after launch.

Typical scope

  • — Dependency and security updates
  • — Monitoring, bug fixing and incident response
  • — Small enhancements and performance tuning

Deliverables

  • — Agreed support arrangement
  • — Regular update reports
  • — Maintained documentation
Stock photo: a team reviewing work together around a table